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Q - Why do I only connect at 21600 or 24000 when I have a 28800 or 33600 modem?

A - Many factors affect how "fast" your modem connects:

  • Your phone line conditions and distance from your phone company.
  • Your modem make & configuration.
  • Your PC's software configuration.
  • Compatibility between your modem and ours.

Your modem may connect at a variety of different speeds depending on these factors. Many of our users are located in rural areas - expect mid to lower 20s from your 28.8 or 33.6 modem - modems in these types of areas just can't connect as fast because of the miles of telephone lines that they must "talk" over.

 
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Last Modified 10/25/2002