Common Questions and Answers;

Q - Sometimes I get disconnected from my Internet service. What could be causing this?

Q - Why do I only connect at 21600 or 24000 when I have a 28800 or 33600 modem?

Q- Why don't I connect any faster than 33.6 when I have a 56K modem?

Q - How can I improve my connect speed?

Q - If I have unlimited access, then why do I get kicked off if I have a connection that has been idle for 15 minutes?

Q - What is the definition of Unlimited Access?

Q - How do I set up an e-mail account?

Q - I can't send or receive e-mail. How do I get it to work?

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